Thursday, July 27, 2017

Network Maintenance Outage

Tech support says

There is a maintenance outage that could last till 6am at the latest, local time, this is affecting authentication connection.

and since things went south at around midnight, I'm guessing this has nothing to do with the street work.

Update (1:13am): ... and we appear to be back on the air.

Monday, July 24, 2017

Street Repaving, Part Deux

I have not heard any jackhammers yet
there are now jackhammers.

Construction signs claim grinding will begin in earnest on July 27 and will apparently be done by August 1.

Friday, July 14, 2017

Debian 9 and Street Repaving

So Debian 9 ("stretch") has been released. Since this has been out for about a month, and I'm not seeing the sun blotted out by plumes of smoke and ash or other signs of unsuccessful upgrades elsewhere, and I seem to have successfully upgraded a similarly configured VM with no apparent ill effects, I'm going to assume this one works and will be biting the bullet sometime tonight in the wee hours.

Also as a heads up, they're getting ready to repave our street, with possible resulting unintended consequences for one or more of the various utilities we depend on.  Trucks have been moving about all day; I have not heard any jackhammers yet, but give it time (I'm guessing Monday).

Friday, November 04, 2016

new modem needed

so apparently CenturyLink is doing some kind of upgrade in my neighborhood which requires that I get a new modem. And of course rather than just sending me a notice, they have to do this thing where they put me behind some kind of proxy where every page I go to gets me to this notice that I need to talk to somebody about getting a new modem and in the meantime click this box to restore your internet service for the next 12 hours.

Except that clicking the box does not work and I can't order a new modem until customer care opens tomorrow morning. Tech support has no way of removing or disabling the notice and escalation has gone home for the day.

I'm getting ping responses, I'm able to ssh around to places and view https: webpages, and it looks like DNS queries off my servers are working, so whatever they're doing with outgoing connections only involves port 80. But I can't tell what's happening with incoming TCP connections (thank you stanford's telnet block and unfortunately "downforeveryoneorjustme" doesn't have an https version), though everybody being idle for 4+ hours on LambdaMOO and no incoming mail received since 9:02pm is not a good sign.

Update: (Friday 11am): Got through to the daytime tech support.  Oh yes, your modem is totally compatible with the upgrade, we'll take you out of the walled garden now.  And today's tech-support says last night's tech support should have been able to take care of it.  Aaaaargh.

Things seem to be back.
(next lookout is November 14 when the actual work is supposed to be happening)

Thursday, October 13, 2016

powercycling and impending storm this weekend

Man, I really hate the prominently placed power button on this machine that is so easy to hit by accident.

On the other hand we have a big windstorm headed our way this weekend (with some preliminary fun expected tonight), so it's probably just as well we got a clean shutdown first.

Unfortunately it's now in the middle of huge fsuck because it's been nearly a year. Assuming there's no bigger problem lurking, we should be back up in the next 10 minutes.

Thursday, August 18, 2016

DSL bouncy

Yes, we were off the air for a couple hours. Modem seemed to be having trouble connecting to both of the pair bonded connections at the same time. Then it self-healed before I managed to get through to a human at CenturyLink. So, buh.

Since I have no idea what the problem was, this could recur. (Road People have been doing work on Island Crest Way all month, though if they sliced through something, I'm guessing we'd get a more long-term-variety error...)

Thursday, December 03, 2015

Power Outage (vaguely planned, for once)

So repair guys are here to fix our power cable. In order to do that they need to take our power down. Estimated repair time is about 2-4 hours (there are "lots of obstructions" in the yard), which is probably more than the UPS can handle.

So, expect downtime. Probably within about 15 minutes of this posting to whenever (you can do the math).

Update 1pm: I'm a bit disturbed that they left without saying anything and there are no obvious holes in the yard, but the power is back and the Magic Portable Transformer Box is gone, so either it's all fixed or they've put on a much more clever (and much more hidden) temporary fix. I guess we'll see how this goes.