Friday, October 31, 2014

Moved to new IP

We are now up at the new IP.  Still need to get the websites/etc moved and there are still annoyances on the new firewall that need to be addressed.  From your end, the miracle of DNS should take of everything and you should be able to just reconnect, but in case your DNS cache is as badly behaved as the one at xenon, feel free to try either or directly (ooo, looks like 3 people have connected in the time it took me to write this, so this is all apparently working...).

In other news, one of the Burial Service People stopped by yesterday.  They need to mark stuff up and may also need to get permits to tunnel under the neighbor's driveway, but we worked out a plan and that's all supposed to be happening for real next week some time.  We'll see.  Guy also randomly decided to replace one of the splices on the current line that was apparently filled with algae (things that happen with 40+year-old lines)

Update (7pm):  Ok, websites and pretty much everything else that matters are now back at various new IPs all in the 209 world.

Update (2am):  And now I understand why xenon's cache was behaving badly.  Evidently registrar glue A records (what you need if you have with nameservice coming out of can take a long time to expire -- I'm seeing lifetimes on the order of a week. Fortunately for lambda, being a (grand)subdomain under, which isn't moving, the glue is a a couple of levels down from where it usually is, and, thus, already taken care of.  But this is an issue for some of my other domains.

Monday, October 27, 2014

Power is back, Oldnet is back, Newnet is up, IP Switchover imminent

Power was restored this morning.  And somewhere around 11am, CenturyLink tech shows up (a whole day early) to fix the templine.  Which he did.  Problem turned out to be a short (inside the house — adding to my list of People to Kill whoever it was who installed our phone wiring back in 1971; there's no patch panel or anything; it's just a big spaghetti cluster of wire and you're Just Supposed to Know which color goes where, and apparently I pinched something when closing up the panel Saturday afternoon right before the storm…)

So now I have both networks and we're back to Plan A of continuing to run on the old IPs, with the intent of doing a graceful switchover to the new IPs as soon as I finish configuring stuff and I know I can push things to all of my secondaries.

Most likely this will be tonight sometime in the wee hours.

And then we'll be DONE until the Buried Service People return from the dead to put in my Actual New Line that I was supposed to get three weeks ago.

Saturday, October 25, 2014

Bad weather, No biscuit.

And so of course we get hit with the storm (or at least it's been raining rather heavily today), or something.  Whatever it is, the phone line is now out.  Templine still looks physically ok (i.e., nothing has fallen on it), but there are lots of raindrops hanging off it and evidently something is shorted somewhere.

And it's going to be several hours (minimum) before I can do anything about this (and likewise for getting a CL repair crew here before Monday).  Bleah...

Update (11:30 pm):  And of course, we get home and now the power is out.  And it looks like a fairly large area, too: roughly half of Mercer Island, large chunks of Bellevue, etc.  Lots of debris scattered about.  Nothing like 2007 but I suspect they'll still be a while fixing it all.

In other news, the CenturyLink repair appointment is for Tuesday; we'll see if they can keep that one.

Update (7:00 am, Sunday):  "Nothing like 2007" is probably one of those phrases I should excise from my vocabulary.  In case you were wondering, this means there are only about 100,000 people without power, with outages stretching all the way from North Bend to Olympia, but north King County appears to be ground zero.  Puget Sound Energy's assessment for our neighborhood seems to be something along the lines of "crews dispatched, still figuring shit out..."

Friday, October 24, 2014

Hail glorious new net

Tech arrived, first thing, stapled some more wires to the house, plugged in a modem, and now we have an actual connection.

Still need to get the IP block provisioned,and then Configure Modems and Crap, but we're mostly there.

And, because the neighbor's pairs were slightly hinky, tech decided to put my old service on the bullshit temporary line, which then freed up the two spliced, 1971-era pairs under my lawn for the new connection. It's getting 11M download speed, even with the old wires.  Presumably, we'll get that last M (we're supposed to have 12) when the buried-cable folks finally arrive and do their stuff ... but that'll happen when it happens; they can take their time, now.

What this also means is that once I'm done with Aforementioned Crap and we don't need the old DSL anymore, should it happen that the Big Windstorm that we always seem to get with around this time of year takes out the tempwire, or some kids manage to decapitate themselves on it while running though the woods, or whatever, the only thing that goes out is my landline phone -- not quite sure why we still have this ... oh wait, I remember now:  we wanted to have something that would still be working if the power went out in the next big storm.  Umm... yeah.

Thursday, October 23, 2014


 Update (Thursday 10/23, 5:20pm):  Decided to call Megapath to see exactly when the 16-ton weight is going to fall.

You'll notice it's over an hour later than the last update, nearly all of that intervening time talking to and being on hold with the folks in the Service-Changes Department, figuring there'd be an open ticket there to do the disconnection and so they'd know.

After a few rounds of  "So when would you like to be disconnected?" "NO, I'm trying to find out what the current order actually is; I don't want to place a new one!"  I suspected my American accent might causing confusion.  And of course there's no information whatsoever, that they apparently need to talk to a Disconnection Department that's only open from 1-5pm MST (WTF?  Did I mention how this company was reorganized by howler monkeys?), so I'd have to call back tomorrow during those hours to do whatever it was that I wanted.  Then someone with an accent more like my own cuts in, figured out what it was I actually wanted ("Oh, you're legacy Speakeasy; yeah, we're upgrading all of that, but there's no information on your account.  Weird."), and then she promised to look into it and call me back tomorrow.

And then, "How about if I just call Tech Support? Presumably, if it's going to happen, they're the ones who are doing it, and so they'll have access to all of the work orders?"

"Yeah, that's probably worth a try, too."

I call Tech Support.  Three or four sentences later:
"You're scheduled to be disconnected on the 31st."

So, yay; we have a week longer than I thought we did.

Wednesday, October 22, 2014

They're coming tomorrow.

The digging contractor has evidently gone radio silent and the Field Director Guy has given up on them for the time being. He now agrees that getting me a temporary line is the top priority. And we have a firm appointment for tomorrow morning.

The neighbors have available copper (they've completely switched to cable for everything including phone) and are fine with us using it, so the plan is to do what we did in July, rigging a temporary line across the back yard. And then I'll have service while the Buried Wire People are getting their shit together.

At which point it then becomes a race between Centurylink getting the static IPs provisioned and Megapath cutting off my old service (expected Friday but might possibly happen sooner, because howler monkeys).

 Update (Thursday 10/23, 4pm):  So the tech came, and was able to rig up the temporary line and get it as far as my box.  That's the good news.

The bad news is that there's evidently nothing to put on it yet, because the circuit still needs to be provisioned (I mean, WTFF???).  That part is now supposed to happen tomorrow morning.  So....

They're coming tomorrow!  (First thing in the morning, apparently; never mind that it was supposed to be first thing in the morning, today.  Bleah.)

Thursday, October 16, 2014

Held Order Hell

Update (Friday, 10/10):  Called them again today to escalate.  They're now saying "24-48 hours")

Update (Wednesday, 10/15):  Called again today to escalate me harder.  Turns out that the Field Director responsible for my area has been on vacation since the 5th; I now have the number of the guy who's subbing.  Supposed to call back tomorrow.)

Update (Thursday, 10/16):  Wash, rinse, repeat.

C'mon guys, just get Something up.  Do a temp line or DSL over Dixie cups on a string until you can get the permits or whatever it is that's holding up the digging.

Are you really going to make me call Comcast?

Update (Friday, 10/17):  Field Director for my area is back from vacation on Monday, and I have his cellphone number.
Update (Monday, 10/20):  Field Director Guy is now back from vacation and I got through to him. He apparently has a pile of crap to dig through.
Update (Tuesday, 10/20):  Field Director Guy thought that the Buried Wired People were going to be stopping by this morning. He tries to get through to them again and apparently fails.